mpu138 Casino & Sportsbook Data Care

This page describes what we collect when you use mpu138 and how we keep that data protected. We at mpu138 collect personal information (your name, email, phone, date of birth, payment method details, and government ID) to operate our platform, verify your identity, process deposits and withdrawals, and comply with anti-money-laundering laws that apply in our operating jurisdictions. All data is encrypted and stored on secure servers.

Our privacy policy applies to everyone who creates an account or uses mpu138. It does not matter whether you are in Jakarta, Surabaya, Bandung, Medan, or anywhere else in a supported jurisdiction—we follow the same data-protection practices for all users. We do not sell your data to third parties, but we may share it with payment processors, KYC vendors, and law enforcement if required by law.

By using mpu138, you acknowledge that you have read this policy and you agree to our data handling. If you have questions about how we handle your information, or if you want to request access to your data or ask us to delete your account, contact our support team. We respond to data requests within 30 days.

What Data We Collect on mpu138

We at mpu138 collect several categories of data when you sign up and use our platform. First, we collect account information: your email address, username, password (encrypted), phone number, date of birth, and full name. This is required to create and manage your account.

Second, we collect identity and verification data: when you request withdrawal or when required by law, we ask you to upload a government-issued ID (KTP, passport, or driving licence) and proof of address. We scan these documents, verify their authenticity, and store them in a encrypted, separate database. This process is called Know Your Customer (KYC) verification.

Third, we collect payment data: details of the payment method you use to deposit (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet account details). We do not store full payment credentials (like card numbers); instead, we receive a token from the payment provider that lets us process future transactions. This reduces the risk that your payment details could be exposed if mpu138 were breached.

Fourth, we collect behavioral and transaction data: every deposit, withdrawal, stake, result, and login is logged. We record the date, time, amount, game or market, and outcome. This data helps us detect fraud, resolve disputes, and improve our service.

1

Account dataRequired at signup

Name, email, phone, date of birth, username, encrypted password.
2

Identity documentsRequired for withdrawal

Government ID, proof of address, photo. Encrypted and separate from main database.
3

Payment methodRequired for deposit

Token from payment provider, not full payment credentials. We never store raw card or account numbers.
4

Transaction historyLogged automatically

Date, amount, game or market, outcome. Used for dispute resolution and fraud detection.

How We Use Your Data on mpu138

We at mpu138 use your data for several core purposes. First, we use it to provide the service: to process your deposits and withdrawals, settle your bets and game outcomes, send you account notifications, and allow you to access Liga 1 markets, Piala AFF tournaments, Champions League fixtures, live-dealer tables, and slot games.

Second, we use it for compliance and legal obligations. We are required by anti-money-laundering (AML) laws in our operating jurisdictions to verify your identity and monitor for suspicious activity. If we detect patterns consistent with money laundering, we may flag your account and may report it to relevant authorities. This is not optional; it is a legal requirement that applies in every jurisdiction where mpu138 operates.

Third, we use it to detect and prevent fraud. We analyze transaction patterns (rapid deposits and withdrawals, accounts linked to known fraudulent activity) and flag anomalies. We may suspend your account temporarily while we investigate. If the investigation clears you, we unsuspend. If it confirms fraud, we may close your account and report it to authorities.

We do not sell your data

We at mpu138 do not sell, rent, or trade your personal data to third parties for marketing or any other commercial purpose. Your data is used only to provide mpu138's service, comply with law, and prevent fraud.

Data Sharing and Third Parties

We at mpu138 may share your data with third-party processors in limited circumstances. Payment processors (like the banks and e-wallet providers behind mobile banking, local payment, online payment, and e-wallet) receive your name and account identifier to process transactions. KYC vendors receive your government ID and proof of address to verify your identity. These third parties are bound by confidentiality agreements and are not permitted to use your data for any purpose other than the service we have contracted them for.

We may also disclose your data if required by law. If a court issues a subpoena or if law enforcement requests data for a fraud investigation, we will comply. We will typically notify you unless we are legally prohibited from doing so. We do not voluntarily share data with government agencies; we only do so when legally compelled.

Our servers and databases may be located in countries outside your jurisdiction. This means your data may be subject to the privacy laws of those countries as well as our own policies. We take steps to ensure data protection meets or exceeds international standards, but you should be aware that privacy laws vary globally.

Payment processors: mobile banking, local payment, online payment, e-wallet, and banks receive your name and account identifier only. No raw credentials stored with us.
KYC vendors: Third-party verification services verify ID and address. They do not retain your documents after verification is complete.
Law enforcement: We comply with legal subpoenas and court orders. We do not volunteer information without legal compulsion.
Server location: Our servers may sit outside your jurisdiction. Your data is subject to both mpu138's policy and local laws of server locations.

Cookies and Tracking

We at mpu138 use cookies (small files stored on your device) to remember your login, track your session, and measure site usage. These cookies help us provide a smoother experience—for example, so you do not have to log in every time you refresh the page. We do not use cookies to track you across other websites or to build a profile of your browsing habits.

Most browsers allow you to disable cookies, but doing so may break some features of mpu138 (like staying logged in). We respect your cookie preferences. If you prefer not to accept cookies, you can decline them when you first visit mpu138. We will not force them on you, but some features may not work correctly.

Your Rights on mpu138

We at mpu138 recognize that your data is yours, and you have rights over it. You can request a copy of all the data we hold about you. You can also request that we correct inaccurate information (for example, if your address is wrong in our system). You can request deletion of your account and associated data, subject to legal hold periods (we may be required to keep transaction records for up to seven years for regulatory compliance).

To exercise any of these rights, contact our support team in English or Indonesian. Provide your account ID and a brief description of your request. We will respond within 30 days. If your request involves sensitive data (like KYC documents), we may ask you to verify your identity before we proceed. This protects you from unauthorized data access.

Data Retention and Deletion

We at mpu138 keep different types of data for different periods. Your account information and transaction history are retained as long as your account is active and for up to seven years after closure (to comply with regulatory and tax requirements). Your KYC documents (government ID, proof of address) are encrypted and retained as long as your account is active; after closure, we delete them within 90 days unless we are required by law to retain them longer.

If you request account deletion, we will deactivate your account immediately. We will delete personal information within 90 days, except for transaction records and KYC documents that we are legally required to retain. You will not be able to log in or access your balance once deletion is complete, but your balance will be returned to your registered payment method if you have outstanding funds.

Changes to This Policy

We at mpu138 may update this privacy policy from time to time to reflect changes in our practices or applicable law. If we make material changes (such as changing how we use your data or who we share it with), we will notify you by email. Continued use of mpu138 after notification means you accept the updated policy. If you do not agree with changes, you can close your account and request deletion of your data.

Contact Us About Privacy

If you have questions about our privacy practices, how we handle your data, or your rights, contact our support team. We are available in English and Indonesian during standard business hours (Monday–Friday, 09:00–17:00). We aim to respond to privacy-related inquiries within three business days. For urgent matters or if you believe we have mishandled your data, escalate your request to our privacy officer through support, and we will prioritize your case.